How we collect, use and protect your personal information, in line with the Australian Privacy Principles.
Last updated: October 2026
Who we are
This website is operated by Future Sync Pty Ltd (“Future Sync”, “we”, “us”). We are an education consultancy and application support service. You can contact us at [email protected] or +61 414 803 959.
What we collect
- Details you give us: your name, phone number, email, industry, years of experience, country of experience and anything you write in your enquiry.
- Documents you choose to share with us during consultation and evidence preparation, such as identification, resumes, references, payslips and work samples.
- If you accept cookies: website usage data collected by Google Analytics and Meta Pixel, such as pages visited, device type and approximate location.
How we use it
- To respond to your enquiry and provide consultation and application support.
- To prepare and organise your evidence and, with your permission, share it with a partner Registered Training Organisation for assessment.
- To understand how our website is used and to measure our advertising, only if you have accepted cookies.
Who we share it with
We share your information with a partner RTO only when you ask us to progress your application. We do not sell your personal information. Service providers we use (for example email, messaging and analytics) may process data on our behalf, and some may store it outside Australia.
Cookies
Analytics and advertising cookies load only after you choose “Accept” in the cookie notice. You can change your choice at any time using “Cookie settings” in the footer. Our evidence checklist stores your ticks only in your own browser.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above or as required by law.
Access, correction and complaints
You can ask to see or correct the information we hold about you, or make a privacy complaint, by emailing [email protected]. We will respond within a reasonable time. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.