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Future Sync Pty Ltd

Already working as a pastoral care counsellor or in community services? You may not need to start from scratch. A partner registered training organisation can assess the skills you already have against this nationally recognised qualification.

Two women in conversation during a support session

Overview

The CHC52025 Diploma of Community Services is a nationally recognised diploma at AQF Level 5, from the Community Services.

If you already work in community services, your experience may count towards it. Instead of repeating training on tasks you already do, you show evidence of your skills, and qualified assessors at a partner RTO check it against the qualification's requirements.

Future Sync helps you work out whether it suits your experience, build your evidence file and prepare for the assessment.

Career opportunities

Roles linked to this qualification on training.gov.au.

  • Pastoral Care Counsellor

    Pastoral Care Counsellors plan, negotiate and provide a comprehensive pastoral support program and deliver spiritual and emotional support to residents and families in need.

  • Housing Manager

    Housing Managers deliver tenancy and property management services to clients on low to moderate incomes and to clients with complex needs. Those with a higher qualification may assist in service planning and policy development in tenancy matters, or provide assistance liaising with government and non-government agencies on tenancy matters.

  • Aboriginal Neighbourhood House Coordinator

    Aboriginal Neighbourhood House Coordinators provide a broad range of community events and social, educational and recreational programs at low cost. They aim to enhance the social and economic development of Aboriginal and/or Torres Strait Island communities by encouraging healthy lifestyles and emotional wellbeing. They operate on principles of inclusive participation, community empowerment, life-long learning and active citizenship. Those with higher qualifications may be involved with supervisory tasks.

  • Youth Housing Support Worker

    Youth Housing Support Workers are responsible for the delivery of social housing services to young people who are seeking to be tenants. They manage housing applications and allocations; tenancy rent and tenancy charges; and the rental assistance process.

  • Assistant Community Worker

    Assistant Community Workers provide support and identify needs in a variety of community settings, often focussing on community health within an Indigenous community.

  • Coordinator of Volunteer Work

    Coordinators of Volunteer Work organise the volunteers within a program or organisation. They evaluate and improve current practices and provide leadership and guidance to others in organising their work activities.

Why have your experience assessed

  • Credit for what you already do

    Your existing skills in community services are assessed against the qualification, instead of being taught again from the start.

  • Little or no time in class

    You keep working while you prepare your evidence. Gap training is only needed if the assessor finds gaps.

  • A qualification employers recognise

    The Diploma of Community Services is nationally recognised, which can support job applications, promotions and the roles you are already capable of.

Documents and evidence you might need

You do not need everything before your first conversation. The partner RTO may ask for more.

General documents

  • 100 points of ID
  • Updated resume
  • Reference letters
  • Payslips or tax records

Work evidence

  • Reference letters
  • Position descriptions
  • Program reports you wrote
  • Training records

Photos and videos

  • Photos of work you completed
  • Videos of you doing workplace tasks
  • Work samples

How it works

  1. 1

    A conversation about your work

  2. 2

    Matching your experience to a qualification

  3. 3

    Building your evidence file

  4. 4

    Assessment by a registered training organisation

  5. 5

    Your qualification

Read each step in detail

Frequently asked questions

Can I get the Diploma of Community Services with my work experience?

Possibly. If you already do the work this qualification covers, a partner registered training organisation (RTO) can assess your existing skills against its requirements. If your evidence meets them, the RTO can issue the qualification without you completing the full course. Future Sync helps you check the fit and prepare your evidence.

What evidence will I need?

Usually proof of identity, proof of employment such as reference letters and payslips, and proof of skill such as photos or videos of your work. For community services, people often use: reference letters, position descriptions, program reports you wrote, training records. The RTO decides the final requirements.

Is it the same qualification as completing the course?

Yes. The CHC52025 Diploma of Community Services issued by an RTO after assessing your existing skills is the same nationally recognised qualification that students receive after completing the course.

Do I need to attend classes?

Usually not, or only briefly. You are assessed on what you can already do. If the assessor finds gaps, you may need to provide more evidence, complete assessment tasks or do gap training for those parts only.

Future Sync Pty Ltd is an education consultancy and application support service. Future Sync is not a Registered Training Organisation and does not issue qualifications. All assessments, enrolment approvals, competency decisions and qualification issuance are completed by authorised partner RTOs. Qualification outcomes are not guaranteed and depend on the applicant's evidence and the RTO's assessment decision. Licensing, employment and migration outcomes are subject to separate authority requirements.

Tell us what you do and how long you have done it. We will tell you honestly whether this qualification looks realistic for you.

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